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FREE SHIPPING ON ORDERS OVER $50
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WHY YUVANA WAS CREATED?Yuvana was born from a desire to redefine beauty through intentional, skin-loving formulations that celebrate every skin tone, type, and texture. Our founder — an esthetician, professional makeup artist, and certified botanical formulator — created Yuvana after seeing how many products ignored real skin needs and diversity. Yuvana is a woman- and family-owned brand, handcrafted in small batches in our lab in Canada and Long Island, NY. Our mission is to blend the best of beauty and skincare — creating products that not only look good, but truly care for your skin.
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HOW DO I CONTACT CUSTOMER SERVICE?You can email us at hello@yuvanabeauty.com — we typically respond within 1 business day
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CAN I PARTNER OR COLLABORATE WITH YUVANA?We love working with creatives and conscious beauty lovers. For collabs or press, reach out to us at hello@yuvanabeauty.com.
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CAN I RETURN A PRODUCT?Yes — unopened, unused items in original packaging can be returned within 30 days of purchase. You’ll need proof of purchase (like your order confirmation).
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WHAT IF I'VE OPENED THE PRODUCT?Due to hygiene standards, we cannot accept returns on opened or used products unless they arrived damaged or defective.
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WHAT IF MY PRODUCT ARRIVES DAMAGED OR IS DEFECTIVE?We’ll make it right! Contact us at hello@yuvanabeauty.com within 7 days of delivery and we’ll offer a replacement or refund.
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HOW LONG DO REFUNDS TAKE?Approved refunds are processed to your original payment method within1–5 business days after we receive your return.
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WHO CREATES YOUR FORMULA?All Yuvana products are formulated by our founder — an esthetician, pro makeup artist, and certified botanical formulator — blending science and nature to create effective, nourishing products.
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ARE YOUR PRODUCTS CRUELTY-FREE?Yes, all Yuvana products are 100% cruelty-free. We never test on animals.
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ARE YOUR PRODUCTS SAFE FOR SENSITIVE SKIN?Our formulas are made with gentle, skin-friendly ingredients. If you have sensitive skin, we recommend a patch test before full use.
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WHAT MAKES YOUR INGREDIENTS AND OIL SPECIAL?We traveled to Morocco to personally source our premium-grade argan oil and other botanical oils partnering with ethical cooperatives to bring you the highest quality, nutrient-rich oil for your skin. We’ve also partnered with raw material manufacturers in India, Africa, and the Caribbean.
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WHY DOES SHIPPING TAKE 7-10 BUSINESS DAYS?We proudly create our products in small, freshly made batches to preserve quality and freshness. As a self-funded startup, we fulfill orders weekly to stay sustainable while growing. Every purchase directly supports us in scaling up and shortening delivery times.
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WHERE ARE YUVANA PRODCUTS MADE?Our formulas are crafted in our own labs in Canada and Long Island, NY with full oversight from our founder.
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WILL I RECEIVE TRACKING INFORMATION?Yes! As soon as your order ships, we’ll email you tracking info so you can follow your package.
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HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?During our launch, please allow 7–10 business days for your order to ship. We make everything in fresh, small batches in Canada and Long Island, NY to ensure quality and care. You’ll receive a tracking email as soon as your order ships.
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CAN I CANCEL OR CHANGE MY ORDER AFTER PLACING IT?If your order hasn’t shipped yet, email us right away at hello@yuvanabeauty.com. We’ll do our best to accommodate any changes or cancellations.
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WHAT PAYMENT METHODS DO YOU ACCEPT?We accept major credit/debit cards and secure digital payments like Apple Pay and Google Pay.
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DO YOUR PRODUCTS HELP WITH FINE LINES OR AGING?Yes — our formulas are designed to nourish and support skin health, especially as it matures. But at Yuvana, we don’t believe in “anti-aging.” We believe aging is a privilege — every fine line and wrinkle tells a story of laughter, love, and growth. We create products that enhance your natural radiance, restore moisture, and support long-term skin vitality, so you can feel confident and cared for at every age.
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